ARRIVAL
We kindly request that the ENTIRE group shows up at least 15 minutes before your scheduled reservation. This will allow for ample time to get checked in and go through our mandatory orientation without cutting into CLIMBING TIME! Party hosts can arrive 30 minutes early to set-up and decorate. If you plan to arrive earlier than 30 minutes before your scheduled reservation, please email tufas@tufasboulderlounge.com, to give our staff ample time to prepare.
DEPARTURE
At the end of your scheduled reservation, your dedicated staff members will no longer be assisting you. If some participants would like to stay and climb, that’s more than okay, but if they are 13 and under they must be directly supervised by an adult.
PAYMENT
50% deposit to book. Non refundable within 48 hours of event. remaining balance due at Tufas
In the event that additional guests arrive on the day of the event above and beyond the maximum number allowed for the pricing tier that you've selected, we ask that you settle up with us during your event or upon departure. Also, please note that if fewer guests show than you’ve paid for, we are not able to refund your deposit or reduce the remaining balance, as we’ve added staff to accommodate the original booking. Tipping is certainly not required, but if our event staff wows you and you want to show them some extra love, we won't hold you back!